Betting Rummy Terms & Conditions — What You Need to Know Before Using the Platform

01 Introduction & Applicability

These Terms and Conditions ("Terms") govern the use of the Betting Rummy website and mobile application. By registering an account, logging in, or using any of our services, you confirm that you have read and fully agree to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

Betting Rummy operates an online gaming and rummy platform for players in Bangladesh. We operate under an international gaming license and are fully committed to fair gaming and player protection.

02 Account Registration & Eligibility

To open an account on Betting Rummy, the following conditions must be met:

• Applicants must be 18 years of age or older. A copy of a national ID or passport may be requested to verify age.
• Each person may only register one account. Betting Rummy reserves the right to close all accounts if a single individual is found to hold multiple accounts.
• All information provided at the time of registration must be accurate and up to date. Providing false information will result in account closure.
• Multiple members of the same household may open separate accounts, but additional verification may be required if they share the same device or payment method.
• Members are solely responsible for keeping their account password secure. Sharing account access with any third party is strictly prohibited.

03 Deposit & Withdrawal Policy

All financial transactions on Betting Rummy are governed by the following rules:

• The minimum deposit amount is ৳100. Deposits are generally credited to your account instantly.
• Accepted payment methods: bKash, Nagad, Rocket, Visa, MasterCard.
• The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 1–24 hours.
• Withdrawals must be made using the same payment method used for the deposit — this is part of our anti-money laundering policy.
• Applicable wagering requirements must be met before bonus funds can be withdrawn.

04 Bonus & Promotion Terms

Betting Rummy offers a range of bonuses and promotions. Please make sure you understand the following before claiming any of them:

• Welcome Bonus: New members receive a 100% match bonus on their first deposit, up to ৳10,000, along with 50 free spins.
• Wagering Requirement: To withdraw bonus funds, you must wager 30 times the bonus amount. For example, a ৳1,000 bonus requires ৳30,000 in wagers before withdrawal is permitted.
• Validity: Wagering must be completed within 30 days of the bonus being issued. Any unused bonus will be forfeited once this period expires.
• Applicable Games: Bonuses cannot be used on all games. Bonuses count 100% on slots, while table games may count between 10% and 50%.
• Bonus Cancellation: If you withdraw your deposit after claiming a bonus, the bonus will be forfeited.

05 Gaming Rules

All games on Betting Rummy are conducted fairly and transparently. Every game outcome is determined by RNG (Random Number Generator) technology, certified by independent third-party auditors.

• In rummy games, a player may only play one hand per seat. Playing multiple seats simultaneously is not permitted in certain tournaments.
• If a game is interrupted due to a technical error, Betting Rummy will determine the outcome in accordance with its rules. Please contact support if this occurs.
• If a player is disconnected, the outcome will be determined based on the state of the game at the time of disconnection.
• Once a Sports Betting wager is confirmed, it cannot be changed unless Betting Rummy explicitly approves it.

06 Prohibited Activities

The following activities are strictly prohibited on Betting Rummy. Engaging in any of them may result in account closure and forfeiture of winnings:

• Creating multiple accounts or using another person's account to claim bonus offers.
• Using bots, automated software, or any other technology to manipulate game outcomes.
• Deliberately exploiting game bugs or vulnerabilities is strictly prohibited. If you discover any such issue, please report it to support immediately.
• Using the platform for money laundering purposes.
• Colluding with other players — particularly in rummy or poker games.
• Obstructing the account verification process by providing false or incomplete information.

07 Responsible Gaming Policy

Betting Rummy believes gaming should be fun — not stressful or addictive. We treat responsible gaming as a core part of our culture, and the following tools are available free of charge to all members:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Gaming will be automatically paused once you reach a specified loss amount.
• Cooling-Off Period: Place your account on a temporary break for 24 hours to 30 days.
• Self-Exclusion: Long-term account closure is available for a period of 6 months or more, up to permanent closure.

Parents can use parental control software to prevent minors under 18 from accessing the platform. Visit our Responsible Gaming page for more details.

08 Account Suspension & Closure Policy

Betting Rummy may temporarily suspend or permanently close an account under the following circumstances:

• Breaching any provision of the Terms & Conditions.
• Failure to submit requested verification documents within the specified timeframe.
• Suspicious activity is detected on the account.
• By order of a court or directive from a regulatory authority.

You will generally be notified by email or SMS before your account is closed. If immediate action is required for any reason, you will be informed afterwards.

Members may close their account at any time by contacting support. Any balance remaining at the time of closure will be returned after verification.

09 Dispute Resolution Process

If you have a dispute with Betting Rummy, please follow these steps:

• Step One: Submit a complaint via live chat or email support. Most issues are resolved within 24 hours.
• Step Two: If your issue remains unresolved through support, please submit a formal complaint form. It will be addressed within 7 business days.
• Step Three: If both parties are unable to reach a resolution, an independent mediator will be appointed.

10 Terms & Conditions Update Policy

Betting Rummy reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. For significant changes, you will be notified at least 7 days in advance via your registered email or SMS.

Continued use of the platform after any changes will be taken as acceptance of the updated Terms & Conditions. If you do not agree to the new terms, you may close your account and your remaining balance will be refunded.